When a workflow instance is running, the workflow section will look different to different users and at different stages.
Note, normally you need to select a task first to proceed in the workflow section, the select one will be highlighted in blue.
If the Task Status of current task is New and you are not a owner of current task, but you can access to Reassign/Suspend/Terminate/Forecast functions, the workflow section will be shown as below:
If the Task Status of the current task is New and you are a owner of the current task, and you can access to Accept/Reassign/Suspend/Terminate/Forecast functions, the workflow section will be shown as below:
By clicking the Accept button, the Task Status of the current task will change to "To be processed", and the workflow section will change into a detail form as below: (Note: If there is just one participant in the current task, the Accept action can be bypassed and the Task Status will become "ToBeProcessed" directly).
You can switch between above screen with workflow section by clicking Back button in this screen or clicking Workitem continue to be processed icon. (Note: Each time you log out and log in again, the workflow section will be shown initially.)
You can perform Reassign/Suspend/Terminate/Forecast in this screen or in the workflow section if you have the access right.
By clicking on Reassign icon/button, you will be directly to the Reassign Work Items page where you can reassign the current task to another user in the system. Select new participants and click on the OK button, it will prompt a confirmation message and return to the workflow section screen if successfully reassigned.
By clicking on Suspend icon/button, you can suspend the current workflow instance. Task Status of the current task will become "Suspended", and thus the task owners can no longer do anything with the task. At this time, the Suspend button will be replaced by Resume button. By clicking on Resume button, the workflow instance will continue running from the suspended step, and owners of current task can accept/process the task again. At this time, the Resume button will be replaced by Suspend button.
By clicking on Terminate button, you can directly terminate the workflow instance. In that case, the workflow section will change back to what it looks like before starting workflow.
As long as you have the necessary access rights, the buttons Reassign, Suspend, Terminate and Forecast are always available.
You can attach documents during the review process by clicking the Select Files button and upload the documents to the workflow instance, and then click Save or Submit buttons. All the attached file(s) will be listed in the grid as shown below:
A brief summary of each document is displayed in the table. The column headers include: Document ID, Document Name, Created By, Workflow Task, Last Modified, Size, Download, Delete.
The records are sorted by Last Modified Time in descending order grouped by Workflow Task by default but you can also sort them by clicking other underlined column headers. If there are too many records to display on one page, user can use the navigation control to view the other pages.
To Batch download or Batch delete multiple uploaded documents, you can select documents by selecting the checkbox in the first column and click icon or . Also you can select the checkbox in the first column header to select all documents.
To download or delete a specific single file, you can go to the download/delete column of the document record and click icon or .
Note: You can only delete the documents that were uploaded by yourself in the current workflow task. The icon is only available on the document records that uploaded by current participant. If you selects read-only documents for batch delete action an alert message “One or more of the selected documents cannot be deleted because they were uploaded in the prior workflow steps.” pops up to alert and stop you.
Once you've completed your review of this work item, you can click the Save button to save all information in the entity form and workflow section, or click the Submit button to save all and move to the next step in the workflow process. The system will verify all required fields first and highlight the missing ones for you, if there's any.
Workflow Log link is always available at the upper left corner of workflow section, by clicking which you can go to view workflow logs of the current object.
Multiple Tasks
If there are multiple tasks in the current workflow step, the workflow section will displays all these tasks at the same time:
- Replicate tasks will be grouped under the same work item.
- Parallel tasks will be separate as different work items.
You can select one of these tasks to process as the same as above single task case.
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